Please get your christmas orders in before 10th October
General information and answers to FAQs
ALL joins on my jewellery are soldered unless clearly stated otherwise.
All braid ends are stitched, glued and fitted tightly into end caps ensuring a very strong connection.
All metals are genuine precious metals, either copper, silver or gold as stated.
Many of my designs are unique as they are free drawn by myself and handcrafted by me.
Care of your braided item:
Horse hair needs similar care to our own hair, it is very strong but can snag and will also be damaged by harsh chemicals.
To ensure longevity of your horsehair jewellery you should treat it carefully.
Avoid wearing on the same wrist as metal items such as watches as this can snag the hairs.
If a hair does come loose you can cut it off carefully
It can be washed gently with a mild shampoo-I use body shop shampoos.
Avoid leaving it by a radiator , drying with a hairdryer or other heat source as the heat can melt the glue in the end caps.
Also avoid any harsh chemicals such as bleaches as these can damage the hair.
The silver or gold can be kept nice by wiping over periodically with a silver cloth available from most jewellers or online.
Any of the inlaid items ( rings,bangles etc) can be resin coated for extra protection if you wish. I highly recommend this in the case of rings that are to be worn regularly.
Can the item be lengthened/shortened?
Yes, I can usually lengthen by adding an extension chain and shorten by removing the caps and trimming down.
All braids are made accurately to your individual measurements so do ensure these are correct.
There is a charge of £5 plus postage for this service.
Can the item be repaired?
Usually this would be possible but it does depend on the type of damage so please email to discuss.
Can I use hair from more than one horse?
Yes, you can use hair from several horses if you wish and it makes a nice braid to use different colours.
Will you return any unused hair?
Yes if you wish hair to be returned please make a note when ordering or alternatively it can be kept in case you wish any further items to be made at a later date.
I only have a small amount of hair is it still possible to have an item made?
Yes, there are various possibilities.
Rings, earrings, stockpins, 2 piece bracelets can all be made with short sections of hair.
For very short hair/mane hair/coat hair I can make resin items.
These are also suitable for cremation ashes.
Do I have to have my own horse?
No, I keep a small amount of stock hair in black, grey and brown.
How long will my order take?
This depends on time of year with christmas orders needing to be in as early as possible.
I aim to get jewellery made and despatched in a short time but as it is all handmade by myself you will be advised of timing when you place your order.
If timing is crucial then please email in the first instance to check I am able to meet your dates.
I would like a metal/ an item that isn't on your website do you do made to order?
Yes absolutely , I love working with peoples own ideas!
All my own handmade items are available in any precious metal and Im more than happy to design to your specific requirements.
Please email me to discuss/get pricing.
Do I need to wash the hair before sending?
It is preferable and if you are outside the EU it is essential but it is always washed at least 4 times on arrival so not essential if you are inside the EU.
It is VERY important that the hair is kept together at the ends so if you are worried about washing and inside the EU its better sent as it is.
My horse has passed away and Im worried in case the hair gets lost?
Please send by recorded delivery if the hair is irreplaceable.
I always notify people when the hair has arrived.
Any other questions please feel free to ask.